Contact us

Location

Fables, Fantasy & Fairy Tales
by Parx Productions
18630 Loyalist Parkway
Site 5, Box 4 Hillier,
ON, Canada K0K 2J0

Customer care

Please call us for immediate answers to questions regarding orders and shipping.
613-399-5577

Email

Email: terry@fairys.com

Drop us a line

Frequently Asked Questions

We create each piece to order and like to put extra care and attention into making each of our fairies special for you. Please allow 3-4 weeks shipping for regular gallery items and 6-8 weeks minimum for custom orders. If you have a particular timetable you are working with, please let us know and we will do our best to accommodate you.

We will make every effort to satisfy you, our customer. On any gallery fairy ordered, if you are not satisfied with it, return it for a full refund or exchange less shipping. On custom orders, if you are not satisfied with your creation, we will redo it or exchange or refund all but the initial deposit and shipping.

Yes we do. We ship to most countries.

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